Best Hot Chocolate Dispensing Machines for Restaurants

Own a restaurant or a food restaurant? You probably pour and serve a lot of coffee and hot tea. Do you offer hot chocolate? If not—you should. We’re here to tell you not to sleep on hot chocolate for many reasons. Hot chocolate is often linked to feelings of warmth, comfort, and nostalgia. It's a beverage that many people associate with cozy moments by the fireplace or childhood memories of snowy days. Hot chocolate is known for its rich and indulgent flavor. It offers a delightful combination of sweetness and creaminess that can be incredibly satisfying. It’s versatile and can be customized to suit various tastes to match your establishment’s offerings.

Feeling extra? Toppings like whipped cream, marshmallows, chocolate shavings, or flavored syrups can be added to create a personalized and visually appealing beverage. Hot chocolate is especially popular during the colder months, making it a seasonal favorite. Many people look forward to enjoying a steaming cup of hot cocoa to combat the chill. As is a non-coffee option, hot chocolate is suitable for individuals who do not consume caffeine or prefer a caffeine-free alternative. It's also a favorite among kids and is an easy menu item to help upsell and drive additional revenue.

For restaurants, offering hot chocolate can be important for several reasons:

  • Customer Satisfaction: Hot chocolate can enhance the overall dining experience, especially during colder seasons. It gives customers an additional option beyond traditional hot and cold beverages.
  • Appeal to Families: Families with children often appreciate restaurants that offer kid-friendly options like hot chocolate. It can make dining out more enjoyable for families.
  • Dessert Menu: Hot chocolate can be positioned as a dessert option, and restaurants can get creative by offering variations like salted caramel hot chocolate, spiced hot chocolate, or white chocolate raspberry hot chocolate.
  • Seasonal Promotion: Restaurants can use hot chocolate as part of seasonal promotions, attracting customers with themed drinks during the holidays or winter months.
  • Enhanced Beverage Menu: Including hot chocolate in the beverage menu provides variety and caters to a broader range of tastes, ensuring there's something for everyone.
  • Diversification: Offering hot chocolate diversifies the beverage menu and helps restaurants stand out in a competitive market.
  • Customer Loyalty: Providing high-quality hot chocolate can help build customer loyalty. A memorable hot chocolate experience can encourage customers to return.

Hot chocolate's popularity is driven by its comforting and indulgent nature, making it a beloved beverage for people of all ages. For restaurants, offering hot chocolate can enhance the dining experience, cater to diverse customer preferences, and contribute to customer satisfaction, especially during colder seasons.


What Makes a Good Hot Chocolate Machine?

Selecting a good hot chocolate machine for a restaurant is crucial to ensure that you can consistently deliver high-quality hot chocolate to your customers. Several factors should be considered when choosing a hot chocolate machine:


The capacity of the machine is vital, especially in a restaurant setting where demand can vary greatly. Ensure that the machine can produce enough hot chocolate to meet peak-hour orders without excessive wait times. The machine should allow for adjustments in the thickness and sweetness of the hot chocolate to cater to varying customer preferences. Consistency in taste and texture is essential. The machine should consistently produce hot chocolate with the same flavor and thickness to meet customer expectations. The size of the machine should fit comfortably in your restaurant's kitchen or service area. Measure the available space to ensure it fits without overcrowding.


Speed of operation is essential to serve customers promptly. Look for a machine that can produce hot chocolate quickly without compromising quality. Consider the type of dispensing mechanism the machine uses. Some have spigots, while others have frothing wands. The choice depends on the type of hot chocolate you want to offer. Precise temperature control is crucial for making perfect hot chocolate. The machine should heat the milk or water to the ideal temperature for cocoa powder or chocolate to dissolve evenly.

Cost & Budget

Consider your budget when choosing a hot chocolate machine. While it's essential to invest in quality, there are machines available at various price points. Invest in a durable and robust machine, especially if you anticipate heavy use. Look for machines made from high-quality materials that can withstand the demands of a restaurant kitchen. Depending on your restaurant's theme and branding, consider the aesthetics of the machine. It should align with the overall look and feel of your establishment. Check the warranty and the availability of customer support from the manufacturer. A good warranty can provide peace of mind in case of any issues.

Staff Compatibility

Restaurant staff should be able to operate the machine easily and efficiently, even during busy periods. Intuitive controls and user-friendly features are essential. Ensure that the machine is compatible with the ingredients you intend to use, whether it's cocoa powder, chocolate syrup, or chocolate chips. Some machines are more versatile in this regard. A machine that is easy to clean and maintain is essential in a restaurant setting. Look for models with removable parts that are dishwasher-safe for quick and efficient cleaning.


Best Hot Chocolate Machines for Your Restaurant

The best hot chocolate machine for your restaurant depends on your specific needs, volume of customers, and the type of hot chocolate you want to serve. Careful consideration of these factors will help you make an informed decision and ensure that your hot chocolate machine meets your restaurant's requirements for quality and efficiency.


BUNN is known for its commercial beverage equipment, and the iMIX-5S is a reliable hot chocolate dispenser. It has five hoppers for different flavors and precise portion control. It's a favorite among restaurants and convenience stores.

Curtis CBHT

The Curtis CBHT series includes hot chocolate dispensers designed for high-volume use in commercial settings. They offer precise temperature control and are known for their durability. The brand also features hot water dispensers suitable for restaurants. These can be used for hot chocolate and other hot beverages, featuring precise temperature control.

Grindmaster-Cecilware GB Series

Grindmaster-Cecilware offers a range of hot chocolate machines under the GB series. These machines are known for their versatility and ability to handle various hot chocolate mixes.

FETCO Luxus Dispensers

Known for their versatility, FETCO brands can be used for dispensing hot chocolate and other hot beverages. They offer precise portion control. Another option from the brand is its hot water dispensers, which can be used to dispense hot water for making hot chocolate. They are reliable and built for commercial use.

Bloomfield 7753

The Bloomfield 7753 is a popular hot chocolate dispenser known for its easy operation and durability. It's suitable for smaller restaurants and cafes.

Braun Hot Chocolate Dispenser

Braun offers a compact and easy-to-use hot chocolate dispenser suitable for small restaurants and cafes. It's a favorite among businesses looking to offer high-quality hot chocolate.


Still Confused? Bernick’s Can Help

Remember that the best hot chocolate machine for your restaurant will depend on your specific needs, such as the volume of customers, the types of hot chocolate you want to offer, and the available space in your kitchen or service area. Always research the latest models, read user reviews, and consider your budget before making a purchase decision. Additionally, consulting with a hot beverage equipment specialist can provide valuable insights into choosing the right machine for your restaurant. Bernick’s can help offer insight into your needs and desires for your customers; we can review your restaurant or establishment’s capacity and daily service flow and suggest machines and styles of hot chocolate that make the most sense for your goals. Adding a new service offering can come with its stressors and implications for cost and ease of use—we are here to help you navigate the warm, delicious world of hot chocolate.

Talk to a Hot Beverage Specialist


Published on: Feb 5, 2024

Topics: Hot Beverage

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